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We now offer customers the option to file a claim, check claim status, request account changes and see coverage information online at MyBenefits.

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Allstate Benefits
1776 American Heritage Life Dr
Jacksonville, FL 32224
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Customer Service Toll Free Number: 1-800-521-3535  
(8AM to 8PM EST Mon-Fri)
Spanish Customers Toll Free Number: 1-800-211-5533  
(8AM to 8PM EST Mon-Fri)
 
Claims Questions (Email address is not for Claims Submissions. Claims should be submitted through the MyBenefits Website (http://www.AllstateBenefits.com/mybenefits/)
  Fields with an * indicate required information.
  To :  Claims
* Name : 
* Phone Number :    Ext.  
* Email Address : 
  Agent Number :    (if applicable)
  Policy Number :    (if applicable)
* Message :