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We now offer customers the option to file a claim, check claim status, request account changes and see coverage information online at MyBenefits.

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Allstate Benefits
1776 American Heritage Life Dr
Jacksonville, FL 32224
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Customer Service Toll Free Number: 1-800-521-3535  
(8AM to 8PM EST Mon-Fri)
Spanish Customers Toll Free Number: 1-800-211-5533  
(8AM to 8PM EST Mon-Fri)
For additional information please use the links below to contact the necessary department. Please include your name, phone number, and policy number if applicable.
Advertising/Marketing Services
Agent Recruiting/Sales
Agent Training/Electronic Enrollment
Agents and Regional Support
Allstate Sales Support Unit
Billing Inquiries
Customer Support Services
Group Insurance
Group Underwriting
New Business
Policy Change Unit
Website Support